Our Store Policies

Things You Need to Know

We founded TopTier Reptiles with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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Please be kind and considerate to the representative that is helping you. We are often helping more than one costomer, so if we don't get to you right away, please remember that we are working hard to get to you as soon as we can.

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The animals are family to us. We are going to ask you many questions before we sell you the animal. This process can often take 1 or 2 weeks. Please keep in mind that we are trying to ensure that the animal goes to a great forever home.

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TopTier Reptiles is a business dedicated to helping the customer. Unfortunately, we are not able to take in all types of animals. We do not accept any venomous animals, any animals that are illegal to keep in Colorado, and some toads and frogs.

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We do allow most non-venomous or mildly venomous snakes, some monitors, skinks, tegus, most common lizards such as anoles or bearded dragons, some amphibians such as axolotls, some turtles and tortoises, and smaller alligators, crocodiles, and caimans. If you have any questions regarding whether or not we can take in your animal, go ahead and reach out. You can find our contact info at the bottom of the home page or on the contact page.